Zone Alarm loses settings!

Zone Alarm Pro 5.1
Windows XP Pro' SP2

Each time I reboot my PC once it restarts ZoneAlarm reports "Found NEW
Network" and then when I start a prog' that needs access to the Internet it
asks me whether I want to allow it. Problem is the software is always
amongst software that was already configured in ZoneAlarm. It isn't doing
it for all my software but some items have to be entered after each reboot.

Any ideas ?

Thanks In Advance

DW

Re: Zone Alarm loses settings!

On Mon, 1 Nov 2004 08:58:01 -0500, "DW"
wrote:

>Zone Alarm Pro 5.1
>Windows XP Pro' SP2
>
>Each time I reboot my PC once it restarts ZoneAlarm reports "Found NEW
>Network" and then when I start a prog' that needs access to the Internet it
>asks me whether I want to allow it. Problem is the software is always
>amongst software that was already configured in ZoneAlarm. It isn't doing
>it for all my software but some items have to be entered after each reboot.

That sounds like a corrupt database, not an entirely unknown problem with
ZoneAlarm regardless of version.

[Please note that this will remove your program permissions and Local Zone ]
[settings, so you may want to make note of them. However, re-establishing ]
[them is a simple process - you will be prompted again for program access for]
[all the applications that you use to access the local network or Internet. ]

- Step 1. Open the ZoneAlarm program, go into the Overview Preferences tab and
turn off "Load ZoneAlarm at startup".

- Step 2. If you are running Windows 95, 98, ME, or 2000, reboot your system
into either Safe Mode or to a Command Prompt. The method is determined by your
OS, but most systems will boot into safe mode by either pressing F8 at the beep
or holding the CTRL key during bootup. You should now have no ZoneAlarm
processes running on your system.

- Step 3. Open the Internet Logs directory (in 95/98/ME this will be
"C:\Windows\Internet Logs", in NT and 2000 it will be "C:\Winnt\Internet Logs",
in Windows XP it could be either of these folders), where you will find a file
named "iamdb.rdb" and a file named after your computer with the ".ldb"
extension. Delete both of these files. If "backup.rdb" exists, delete it also.

- Step 4. Make sure that you EMPTY your Recycle Bin BEFORE rebooting back into
normal mode.

- Step 5. You will need to start ZoneAlarm manually. (Click "Start," "Programs,"
"Zone Labs" and either "ZoneAlarm" or "Zone Labs Security"). ZoneAlarm will
start up again with a fresh database. Each program should ask for access again
if the files were properly deleted.

- Step 6. Be sure to RECHECK the "Load ZoneAlarm at startup".

--
dak

Re: Zone Alarm loses settings!

Cheers M8 I will give that a try.

"dak" wrote in message
news:ev0do0t6v24jpvsir50oj0i74bqqpt3llp@4ax.com...
> On Mon, 1 Nov 2004 08:58:01 -0500, "DW"
> wrote:
>
>>Zone Alarm Pro 5.1
>>Windows XP Pro' SP2
>>
>>Each time I reboot my PC once it restarts ZoneAlarm reports "Found NEW
>>Network" and then when I start a prog' that needs access to the Internet
>>it
>>asks me whether I want to allow it. Problem is the software is always
>>amongst software that was already configured in ZoneAlarm. It isn't doing
>>it for all my software but some items have to be entered after each
>>reboot.
>
> That sounds like a corrupt database, not an entirely unknown problem with
> ZoneAlarm regardless of version.
>
> [Please note that this will remove your program permissions and Local
> ne ]
> [settings, so you may want to make note of them. However,
> establishing ]
> [them is a simple process - you will be prompted again for program access
> for]
> [all the applications that you use to access the local network or
> Internet. ]
>
> - Step 1. Open the ZoneAlarm program, go into the Overview Preferences tab
> and
> turn off "Load ZoneAlarm at startup".
>
> - Step 2. If you are running Windows 95, 98, ME, or 2000, reboot your
> system
> into either Safe Mode or to a Command Prompt. The method is determined by
> your
> OS, but most systems will boot into safe mode by either pressing F8 at the
> beep
> or holding the CTRL key during bootup. You should now have no ZoneAlarm
> processes running on your system.
>
> - Step 3. Open the Internet Logs directory (in 95/98/ME this will be
> "C:\Windows\Internet Logs", in NT and 2000 it will be "C:\Winnt\Internet
> Logs",
> in Windows XP it could be either of these folders), where you will find a
> file
> named "iamdb.rdb" and a file named after your computer with the ".ldb"
> extension. Delete both of these files. If "backup.rdb" exists, delete it
> also.
>
> - Step 4. Make sure that you EMPTY your Recycle Bin BEFORE rebooting back
> into
> normal mode.
>
> - Step 5. You will need to start ZoneAlarm manually. (Click "Start,"
> "Programs,"
> "Zone Labs" and either "ZoneAlarm" or "Zone Labs Security"). ZoneAlarm
> will
> start up again with a fresh database. Each program should ask for access
> again
> if the files were properly deleted.
>
> - Step 6. Be sure to RECHECK the "Load ZoneAlarm at startup".
>
> --
> dak